Trouble Ticket #6917
Date Submitted: 2018-06-18
Title of e-Resource: google scholar
Nature of the Problem: Access denied
Details: Hello:
I am a professor at STU. I was doing a lit search via the HIL system and using google scholar. I found an article I wanted to see, but was directed to a pay page. That is, even though I was working within the HIL system, I had to go back into the journal (which HIL does hold) to find the article. Before the recent IT changes, I could go straight to the PDF.
http://psycnet.apa.org/doiLanding?doi=10.1037%2F0003-066X.44.8.1118
Updates
Status: Closed (Fixed)
-
April 2, 2020 8:52 pm - Edited
Notes: User was contacted with no further reply.
This ticket is now closed. -
April 2, 2020 8:52 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
-
April 2, 2020 8:52 pm - Closed
Date Closed: 2020-04-02
Further Assistance
To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.
If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.