Trouble Ticket #14497
Date Submitted: 2021-06-07
Title of e-Resource: WorldCat - particular term(s) trip search index
Nature of the Problem: Worldcat
Details: UNB WorldCat appears to be on the fritz
Updates
Status: Closed (Fixed)
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June 7, 2021 2:15 pm - Edited
Title changed from 'WorldCat' to 'WorldCat - particular term(s) trip search index'.
Notes: The issue encountered is isolated to a word or words in the search terms used -- "quinoa improvement and sustainable production" -- this is why the quotes fix the trouble.
We are reporting the issue with this particular search to OCLC. We have seen this in the past, but it's very rare. WorldCat itself seems fine.
Ticket will remain open until we hear back from OCLC. -
May 31, 2022 1:21 pm - Edited
Removed tag 'trouble_ticket_eresources'.
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May 31, 2022 6:24 pm - Edited
Added tag 'trouble_ticket_eresources'.
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May 31, 2022 11:23 pm - Edited
Notes: Search now working without quotes -- OCLC has fixed the stop word issue.
This ticket is now closed. -
May 31, 2022 11:23 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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May 31, 2022 11:23 pm - Closed
Date Closed: 2022-05-31
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