Trouble Ticket #13935
Date Submitted: 2021-02-03
Title of e-Resource: CRC Hanbook of Chemistry and Physics
Nature of the Problem: Access denied
Details: accessed the CRC from off campus through UNB libraries. was asked for a UNB login, and no problem being taken to the CRC. When i tried to access Section 2: Symbols and terminology for physical and chemical quantities, was asked for another login. I would attach a screenshot of the second login, but apparently attaching files is beyond this ticket system. my students used this resource last semester, presumably mostly off campus, so i am not sure what has changed.
Updates
Status: Closed (Fixed)
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February 3, 2021 3:21 pm - Edited
Notes: UNB is not properly authenticating for access to this resource. Problem has been reported to provider.
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February 8, 2021 11:55 am - Edited
Notes: The provider has restored our access:
http://hbcponline.com.proxy.hil.unb.ca/faces/contents/ContentsSearch.xhtml
This ticket is now closed. -
February 8, 2021 11:55 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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February 8, 2021 11:56 am - Closed
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February 8, 2021 1:42 pm - Reopened
Status changed from 'Resolved (Fixed)' to 'Active'.
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September 17, 2021 12:34 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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September 17, 2021 12:34 pm - Closed
Date Closed: 2021-09-17
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