Trouble Ticket #13735
Date Submitted: 2021-01-08
Title of e-Resource: CANADIAN BULLETIN OF MEDICAL HISTORY
Nature of the Problem: Broken link
Details: ERROR MESSAGE:
The page isn’t redirecting properly
An error occurred during a connection to www-utpjournals-press.proxy.hil.unb.ca.
This problem can sometimes be caused by disabling or refusing to accept cookies.
Updates
Status: Closed (Fixed)
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January 11, 2021 2:08 pm - Edited
Notes: Trouble Ticket status can be tracked here:
http://web.lib.unb.ca/help/view_ticket.php?id=13735
Hi, Karen. I'm thinking this was either a temporary glitch or that you might need to clear your browser cookies/history to start with a clean session.
I just tried accessing the journal and had no trouble following the link and logging in with my UNB credentials when prompted by our off-campus login:
https://login.proxy.hil.unb.ca/login?url=https://www.utpjournals.press/loi/cbmh
Can you try again after clearing your browser and let me know how it goes?
thanks
scott -
February 4, 2022 11:59 am - Edited
Notes: Patron was contacted.
This ticket is now closed. -
February 4, 2022 11:59 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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February 4, 2022 11:59 am - Closed
Date Closed: 2022-02-04
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