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Trouble Ticket #12635

Date Submitted: 2020-05-31

Title of e-Resource: Journal/Newspaper title search

Nature of the Problem: Other

Details: Message pops up stating there are no items matching my search terms despite the fact that I know UNB has a subscription to the Wiley Journal Symbolic Interaction and I spelled it correctly.

Updates

Status: Closed (Fixed)

  • May 31, 2020 12:15 pm - Edited

    Notes: Earlier this morning UNB Libraries were notified of a system failure from the service provider that delivers our holdings data, OCLC, which allows users to search in our eResources for journals, books, etc.

    The issue is being worked on now notice will be sent when the service has returned to working order.

    A notification tracking this problem has been posted to the Systems and Services Status page:
    https://web.lib.unb.ca/help/status.php

  • December 12, 2022 10:19 am - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • December 12, 2022 10:19 am - Closed

Date Closed: 2022-12-12

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