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Trouble Ticket #12307

Date Submitted: 2020-02-18

Title of e-Resource: UpToDate user accounts

Nature of the Problem: Proxy

Details: Jason called the Help Desk as he is no longer able to access the resource.

Would prefer to be contacted via hotmail email account.

He has graduated - but only recently.

Updates

Status: Active

  • February 27, 2020 8:59 am - Edited

    Title changed from 'UpToDate' to 'UpToDate user accounts'.

    Notes: At this time registering new or reactivating old user accounts for UpToDate is NOT working. Active existing accounts are working fine.

    The provider has been contacted.

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