UNB Libraries: Systems and Services Status
The Systems Group provides active monitoring of most major library systems and services.
EBSCO eBooks - trouble with system upgrade (Case ID 14349)
- May 21, 2021 11:36 am
KNOWN ISSUE PERSISTS - There continues to be trouble with EBSCO eBook access. At this time there are various inconsistencies with downloading content, no rhyme or reason to the trouble, so users may or may not run into problems when downloading from EBSCO depending on the book.
The PDF full text view that opens inside EBSCOhost does appear to work consistently, but no promises.
EBSCO is once again being contacted.
- May 13, 2021 11:37 am
ISSUE RESOLVED - No official word from EBSCO, but access now seems to be working fine.
KNOWN ISSUE - it appears there is some fallout trouble from this week's EBSCO upgrade -- we are seeing errors on many (all?) attempts to open the actual fulltext of a book inside EBSCOhost.
EBSCO is being contacted.
Taylor & Francis direct article links failing (Case ID 6470)
- January 24, 2018 2:57 pm
KNOWN ISSUE - Taylor & Francis direct article links are failing when trying to access the fulltext from UNBWorldCat and/or an indexing resource. View Fulltext links lead to a result set on Taylor & Francis, but your desired article should be first in the list. If not, you will need to link to the journal homepage, and find the correct year/volume/issue, etc. or run a search for the article title inside T&F.
This issue has been reported to OCLC.